Privacy Policy

Last updated: December 13, 2025

1. Introduction

Trustpage (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hosted trust center platform and related services (collectively, the “Service”).

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address when you create an account
  • Company name and business information
  • Payment information when you subscribe to paid plans
  • Information provided when signing NDAs or accessing documents
  • Communications you send to us

2.2 Automatically Collected Information

When you access the Service, we may automatically collect:

  • Device information (browser type, operating system, device type)
  • IP address and approximate location
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing, operating, and maintaining the Service
  • Processing transactions and sending related information
  • Sending administrative information, updates, and security alerts
  • Responding to inquiries and providing customer support
  • Analyzing usage patterns to improve the Service
  • Detecting, preventing, and addressing technical issues and fraud
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent: When you explicitly authorize us to share information
  • Service providers: With third-party vendors who assist in providing the Service (hosting, payment processing, analytics)
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Legal requirements: When required by law or to protect our rights and safety
  • Trust center visitors: Information you choose to display on your public trust center

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are legally required to retain it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@trustpage.io.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Poland and the United States, where our servers and service providers are located. These countries may have different data protection laws than your country. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Service.

Types of cookies we use:

  • Essential cookies: Required for the Service to function properly
  • Analytics cookies: Help us understand how visitors use the Service
  • Functional cookies: Remember your preferences and settings

10. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Trustpage

Herbu Janina 5/U06

Warsaw, Poland

Email: support@trustpage.io

Phone: +48 (79) 502-6200